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In today’s virtualized, dynamic and highly resilient service delivery infrastructures, the causes of application anomalies that disrupt customer experience occur under the noses of service assurance teams.
The reason? There have been no ‘events’ to indicate any issues and the application is still ‘running’, after all, modern infrastructures are highly resilient to outright failure conditions.
The causality of application performance abnormalities can be attributed to state changes across apparently unrelated managed object within the service delivery infrastructure. The causality of application interruptions is so difficult to isolate because traditional methods of root-cause analysis is not capable of processing relevant telemetry.
Prelert is the first Incident Management tool capable of isolating the Root-Causality of Application Errors in real-time. Traditional tools simply ‘filter’ event noise.
- Prelert isolates How the application abnormality was caused
- Slashing problem Isolation Time
- Prelert cuts operational costs by multiples of FTEs
- Service assurance “Heroes” are freed from hours of lock-down in forensics
Prelert automatically sequences application interruption causality by simply applying state-of-the-art analytics to your existing service assurance telemetry, all without topology knowledge, manual rules administration or object modeling.
Prelert turns the lights on to the root-causality of your application errors in real-time.